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FREQUENTLY ASKED QUESTIONS
I have only received part of my shipment. What should I do?
In some cases, an order is shipped in separate consignments. This can happen when your order contains products from different shipping classes. The remaining part of your shipment is usually delivered separately within 1 to 2 business days.
Have you still not received it after 2 business days? Please contact us by email or phone, and we will look into it for you.
Hoe lang duurt de levering?
De meeste bestellingen worden binnen 1 tot 3 werkdagen geleverd. Na het plaatsen van uw bestelling ontvangt u regelmatige statusupdates van de vervoerder over uw zending.
Can I collect my order?
Collection is unfortunately not possible. Our products are shipped from specialized storage locations. Place an order through our webshop and we will arrange delivery.